Privacy Policy

Effective Date: 8. April 2026

1. Introduction

BrandTandem by MAIL s.r.o. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and secure your personal data when you use our platform (Software) and related services. By accessing or using our Software, you agree to the terms of this Privacy Policy.

2. Definitions

Personal Data: Information relating to an identified or identifiable individual.

User: Any individual or entity accessing or using the Software.

3. Data Controller

MAIL s.r.o., located at Čsl. parašutistov 23, Bratislava, 83101, Slovak Republic, is the data controller responsible for your Personal Data. Contact us for privacy-related inquiries: Email: adam@brandtandem.com

4. Information We Collect

We collect the following types of information:

4.1 Provided by You:

Account information (name, email) and User-generated content (text in your profile, links for social platforms, images).

4.2 Automatically Collected:

Usage data (IP addresses, browser types, usage patterns) and Cookies - we use necessary cookies for the Software to function. With your consent, we may also store a referral cookie to attribute recommendations when you arrive through a referral link. Referral cookies are retained for up to 90 days and may be used to record anonymized creator referral rewards when a referred creator creates an account.

5. How We Use Your

Information Your data is used to: Provide and maintain the Software (support, billing, coer functionality of providing your information to brands). Improve services and user experience. Communicate with you (updates, newsletters, opt-out available). Ensure security (fraud prevention).

6. Data Center Location

We store and process your Personal Data exclusively in data centers located within the European Union (Frankfurt, Germany). We ensure compliance with applicable European data protection laws and regulations.

7. Legal Basis for Processing

Contractual necessity (providing services). Compliance with legal obligations. Legitimate interests (improving services). Consent (where legally required).

8. Data Sharing and Disclosure

We may share your Personal Data with: Service providers (payment processors, hosting within EU). Authorities (legal obligations). In case of business transfers (acquisitions, mergers). Core functionality of the platform is also providing links to your social platforms to interested brands.

9. International Data Transfers

We do not transfer Personal Data outside the European Economic Area (EEA).

10. Data Retention

We retain your data only as necessary or required by law. Upon termination, we anonymize or delete your data.

11. Your Rights

You have rights regarding your Personal Data: Access and copy your data. Rectify inaccurate data. Request erasure under certain conditions. Restrict or object to processing. Data portability. Withdraw consent where applicable. Contact us to exercise your rights.

12. Data Security

We implement security measures according to modern standards to protect your data from unauthorized access or disclosure. However, no electronic transmission is entirely secure, and absolute security cannot be guaranteed.

13. Children’s Privacy

Our Software is not intended for individuals under 18 years old. We do not knowingly collect children’s data and will delete it if inadvertently collected.

14. Changes to This Privacy Policy

Updates to this Privacy Policy will be published online. Significant changes will be communicated directly. Continued use implies acceptance of changes.

15. Governing Law

This Privacy Policy is governed by the laws of the Slovak Republic.

16. Contact Information

For questions or concerns, contact us at: MAIL s.r.o. Čsl. parašutistov 23 Bratislava, 83101 Slovak Republic

Email: adam@brandtandem.com